A Trusted Company For Over 30 Years – Corporate Headquarters – LaVale, MD
Corporate Solutions – Johnstown, PA Showroom
Affordable Color – Morgantown, WV Showroom
Turnkey Solutions To Satisfy Every Business Need – LaVale, MD Showroom
Award Winning Product Lines from Canon and Sharp – LaVale, MD Showroom

Service

Our service is second to none and we believe our people make the difference. Our factory certified technicians average 15+ years of service and are locally based throughout each region. We take tremendous pride in the fact that all members of our core management team have been employed here at least 20 years. Collectively, between our managers, service technicians and support personnel we total over 300 years of industry experience. The leadership this longevity affords us combined with the right mix of people, product knowledge, and experience, gives an unparalleled advantage in the presence of change and is one of our greatest strengths.

We maintain an inventory of thousands of parts and supply items enabling us to draw from an unmatched infrastructure in order to accommodate your supply and service needs on demand. Our customer support team is committed to providing a level of service that is prompt, courteous and knowledgeable and we strive to exceed the expectations of every customer doing business with us.

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Drivers & Downloads

Queen City Business Systems is your local authorized office equipment dealer for two leading manufacturers, Canon USA and Sharp Electronics. With these award winning product lines, QCBS is able to recommend a solution that will meet or exceed your document handling and workflow requirements. From low volume copiers with color, scanning, and faxing capabilities to high speed multifunction copiers and large format printers, we are committed to providing turnkey solutions to satisfy every business need.

When it comes to consistent, predictable service and customer support, we believe it’s crucial to be fluent in different types of equipment and technology. And because it often requires a combination of many solutions to get a job done, we offer one-stop shopping for all your document management and output needs. The introduction of affordable color to office document production and the overwhelming success of network capable copiers, printers, and multifunction devices have greatly enhanced the products and services we offer our customers.

We cater to a diverse business population, specializing in business to business productivity solutions for a wide range of customers ranging from independently owned local businesses to churches, school systems, and local and regional government offices. Our commitment to outstanding service and customer support is something we just won’t compromise. We remain committed to building trusted long term business relationships. In fact, we are proud to say that our very first customer is still a loyal and valued customer.